ScienceLogic SL1 A Worthy Tool for MSPs
September 06, 2023
ScienceLogic SL1 A Worthy Tool for MSPs
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic SL1
ScienceLogic SL1 is used within our organization as a tool for Infrastructure monitoring.
As an MSP we required to upgrade our tooling to allow us to properly enable monitoring of a customers infrastructure and alert at the correct levels from a device to a business service impact. Without ScienceLogic SL1 we were only ever able to monitor at a device by device basis and not see the entire overall impact a device outage could have on a business service and the business as a whole. We are also extending the usage of this to start automation of some of the more basic events and alerts so that we can attempt auto remediation & resolution on simple recurring issues. ScienceLogic SL1 has also given us the ability to properly look at root causes as we have more data from the various sources and can look at the events that occurred for those high priority issues in greater depth.
As an MSP we required to upgrade our tooling to allow us to properly enable monitoring of a customers infrastructure and alert at the correct levels from a device to a business service impact. Without ScienceLogic SL1 we were only ever able to monitor at a device by device basis and not see the entire overall impact a device outage could have on a business service and the business as a whole. We are also extending the usage of this to start automation of some of the more basic events and alerts so that we can attempt auto remediation & resolution on simple recurring issues. ScienceLogic SL1 has also given us the ability to properly look at root causes as we have more data from the various sources and can look at the events that occurred for those high priority issues in greater depth.
On-Premise Only
- Automations
- Discovery
- Deep Monitoring of different OS/Network Devices
- Some of the User interface still requires work
- Monitoring of non common hardware
Do you think ScienceLogic SL1 delivers good value for the price?
Not sure
Are you happy with ScienceLogic SL1's feature set?
Yes
Did ScienceLogic SL1 live up to sales and marketing promises?
Yes
Did implementation of ScienceLogic SL1 go as expected?
Yes
Would you buy ScienceLogic SL1 again?
Yes
- time saving due to automations
- greater visibility on a customers infrastructure
ScienceLogic SL1 has a greater understanding and maturity on what Infrastructure monitoring needs to be and has to include at a decent price point for what it offers compared to its competitors.