ScreenConnect - for a fast remote experience.
Updated April 21, 2017

ScreenConnect - for a fast remote experience.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

Screenconnect is a great way to handle remote support calls. It literally saves me hundreds of dollars in gas/car/dry cleaning fees. I have used quite a few remote session solutions and everyone of them took 30-60 seconds to connect. It always ended up with me telling a client (politely) to wait. Screenconnect has me working on a desktop within 5 seconds of joining the session. It is extremely fast. The commands to reboot, change resolution, notes, etc., are right at my fingertips.

Anytime I need support from Screenconnect it’s a quick chat session away (I have not tried the phones as I prefer chat). It is far less expensive than other solutions I have used - a real bargain and they are a great partner to my business model.

  • Fast deployment
  • Fast Connection
  • Reliable connectivity
  • Better Android App
  • Android App that remembers password for faster login
  • I believe that screenconnect has saved my organization money in lowered operating costs of vehicles
I mentioned earlier I tried GotoAssist, Logmein, NTR Support - All had cumbersome interfaces, slow connection start times. Screenconnect is fast!
Its a great product for remote tech support - that is my main field.

ConnectWise Control Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
7
Remote management of servers & workstations
9
Remote Active Directory® management
Not Rated
Centralized management dashboard
9
Session record
9
Annotations
9
Multi-platform remote control
9

ScreenConnect Training

This is an amazing product & a great price.