SeekOut is an overall good tool, but quite pricey
February 01, 2023

SeekOut is an overall good tool, but quite pricey

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SeekOut

I use SeekOut to find IT engineers all over the globe, with varying degrees of seniority, and very different technical skill sets. I use both LinkedIn profile results and GitHub results. SeekOut is handy for its filters which help to source diversity.

Pros

  • Diversity filters are well done
  • It combines GitHub profiles to the LinkedIn profiles, so all of the information is in one place
  • you can customize your filters and create new ones as needed, saving time for future searches

Cons

  • Diversity filters are not 100% accurate
  • The analytics/reports section has a UI that is not the most pleasing
  • Helped with improving diversity hiring
  • Helped to collaborate with hiring managers very effectively
I used SeekOut support twice so far, and despite the fact that it is advertised that someone will get back to us very quickly (within minutes), it took more than 24 hours for someone to get back to me. It is still an acceptable delay, but it took much more time than what was promised, which is unfortunate.
Gem, in my opinion, is an even better tool than SeekOut as it offers more capabilities. Gem lets you see the latest activities in relation to a candidate (messages, responses, etc.). SeekOut does not allow you to store information so you need to store the information related to any candidate activity (messaging, etc) somewhere else.

Do you think SeekOut delivers good value for the price?

No

Are you happy with SeekOut's feature set?

Yes

Did SeekOut live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SeekOut go as expected?

I wasn't involved with the implementation phase

Would you buy SeekOut again?

No

SeekOut is well suited to organizations that do a lot of hiring, across many teams or team members. The folders and profiles can be shared with hiring managers so SeekOut does support collaboration very easily. Emailing capabilities, as well as the options to find the contact information of candidates, is very useful.

SeekOut Feature Ratings

Talent Intelligence
6.8
Continuous AI Model Training
7
Existing Skills Mapping/Lanscaping
5
Anonymous Screening/Profile Masking
6
Bias-Mitigating Algorithms
6
Diversity Reporting
8
AI-Based Role Definition
8
Candidate Modelling
7
Talent Rediscovery
6
Automated Candidate Evaluation/Scoring
8
Internal Mobility Recommendations
Not Rated
At-Risk Talent Scoring
Not Rated
ATS Integrations
Not Rated

Comments

  • Ed Pedini | TrustRadius Reviewer
    Ed Pedini
    (Vendor Representative) commented 2 years ago
    Thank you for the positive review! We take your feedback to heart and value your support.

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