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Sendoso: connects our business to people
May 05, 2021

Sendoso: connects our business to people

Timothy Callery | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Sendoso is a valuable tool in our marketing department to reach out to our prospects and existing customers. So much so that it has been implemented with our sales team as well. It is a great platform for connecting with people and offering them something for their acknowledgement and attention. Sendoso has the ability to do this on a larger scale for our big campaigns that reach hundreds and hundreds of people at a time.
  • The ability to personalize the messages I send to prospects.
  • The dashboard is easy to use.
  • The timely manner in which people receive the messages and gifts. Timing is everything!
  • How well it integrates with our CRM. This is huge in our department.
  • The way it shows up in Amazon ordering saves so much time and effort!
  • The organization of the status of Sendoso items that have been sent can be a little confusing. The list can get confusing to track.
  • More accessible information about the gifts being sent (i.e., images, quick detail).
  • Since I started using Sendoso, the responses to my emails and offerings have increased significantly.
  • By our company all utilizing the same platform for sending gifts, we are able to consolidate our efforts and have a very expansive department be on the same page for campaigns.
  • If someone has a gift that is working, we are able to add it to our Sendoso repertoire for future use by all.
To be honest, Sendoso is the first product like this that I've used. I'm extremely happy with it and really don't care to look at others. I have seen ads for other platforms that will send items out for companies, but like I said, we are happy with Sendoso, so why change?

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

I do a lot of micro-campaigning for events and webinars and like to reward my prospects for their participation.

Sendoso is an incredible source for this. Sending them a gift card or a coffee mug is great, but being able to personalize the message and know when they receive it and open it makes the connecting with them at the right time that much easier and important. I can also take a list of 50 people who are attending a virtual Lunch & Learn event and send them all their UberEats gift cards in a few simple steps. Sendoso has been a huge ally in the world of virtual events, allowing me to get our attendees the gifts we promised and know when they receive them so that follow up phone call won't be awkward!