Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Luiz Carlos Conte

Use Cases and Deployment Scope

We use SharpSpring across the whole organization. We are an inbound marketing consultant company and we use it in several stages of our journey and of our clients too. We are tracking our leads in our dashboard to resend campaigns with bad openings as part of an email marketing strategy. It works well for us.

Pros and Cons

Native CRM is a must. We don't need to integrate our website system and our lead generation system and our sales system. It all works in a unique way in a unique tool.
Now we're looking like pros because we're using the SharpSpring Page Builder. There a lot of editable templates and elements. It take us to the next stage.
The A/B testing feature rocks! No more guessing, now we know for sure what works, and what does not.
Their Support works so fine because people in there understand our pains and put themselves in our shoes. They rock.

There some hard to use things on third-party forms. Sometimes it does recognize [things].
We also miss the social features. There are no options to publish, monitor or analyze social marketing.
There's a lot of space to improve the SEO features.

Return on Investment

Positive increment of our cash flow..recurrence and high tickets.
Less time to execute the strategy. Now we can think on our business too.
They made us addicted in Sharp Spring!
Landing Page Builder and Funnel builder easy to use for a non savvy tech like me.

Alternatives Considered

HubSpot

I've used HubSpot for more than 5 years and it's a fantastic tool. But it costs [more]. It's not for everyone! SharpSpring has almost all the resources of HubSpot but with a fraction of their prices. And it works as well HubSpot. HubSpot has more built in features such as CMS and social integration, and those features are now present in SHarpSpring. We know we've made the right move because we're so happy with using SharpSpring.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Other Software Used

Asana, Evernote, SEMRush

Usability

It's so intuitive to use the tool. Any member of a team can operate with basic training. And our specialists are doing more em less time, monitoring more with detail and changing client's lives. It's impossible for us to set a campaign without thinking in use SharpSpring. Use it or lose it.

Support Rating

The SharpSpring support is really a separate case. We've experienced several issues, problems, and doubts over time, after all, is 6 years of use.
They, just for the first contact, the onboarding process, they try to be in our shoes and understand what's the real "thing" is going on. They always resolve our problems. We're so happy about this partnership.

Likelihood to Recommend

We strictly recommend SharpSpring for agency owners. The reasons are many if we're talking only about features. But in terms of ROI, it's a best fit. There's a partner program to agencies which makes it so much easier to use and resell. I'm not [intending] to indicate SharpSpring for end users, the cost is high. It's better to contract with a SharpSpring Agency Partner. The real benefits will show up.

SharpSpring Marketing Automation does the job !!!

Overall Satisfaction with SharpSpring