SharpSpring is a Great CRM for nearly all of our Clients
February 16, 2017

SharpSpring is a Great CRM for nearly all of our Clients

Chris Stoltzfus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

We use SharpSpring in our marketing agency E-Impact Marketing LLC as well as for nearly all of our clients. In our organization, it is used to manage leads interested in our marketing plans. We use it to track sales per marketing campaign and be sure we are following through with the leads in our system. We also use it to gauge how interested potential clients are in our services. When a new lead comes in, we enter them into SharpSpring and send an email from SharpSpring so we can begin tracking their activities.
Secondly, we use it for our clients to bring in leads and manage those leads. One of our first clients on the platform was https://kingdombiofuel.com/. They have seen a huge number of leads coming in through our inbound marketing strategies and are very happy with the service. Another client we are just implement this system with has a huge number of leads that need to have automated marketing systems working for them. Sheds Unlimited has another CRM system that we are working on integrating with so we can help them close more deals.
  • Email Automation is a very strong point of SharpSpring. It allows us to setup automation email campaigns and then trigger them based on actions performed by the lead.
  • Lead Scoring gives us a number to show us who are the most engaged leads for us and our clients.
  • It gives good reporting features for emails going out through the system.
  • A bit weak on the transition between lead and opportunity to sales. But it is getting better.
  • A few glitches in the send patterns, but not enough to make a big deal about.
  • One company we work with saw at least a 50% increase in sales within the first year.
We moved all of our clients from MailChimp to SharpSpring when they added Mail+. We love being able to use one platform which allows room for growth as the company leads grow. So now we can start a company with Mail+ and as sales and leads grow, move them forward to full platform.
SharpSpring is great for companies that need a lead management solution that is cost effective. There are many other systems out there but the cost is higher than most of our clients would be interested in spending. I love being able to recommend a Lead Management solution that is cost effective and powerful.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
10
Landing pages
9
A/B testing
10
Mobile optimization
5
Email deliverability reporting
9
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
6
Automated sales alerts and tasks
10
Social profile integration
9
Dashboards
7
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
9
Customizability
10
Integration with Salesforce.com
10