A platform that drives results
Overall Satisfaction with SharpSpring
SharpSpring is currently our primary platform for all of our sales and marketing efforts across our entire organization. It allows us from a management perspective be able to see, at a glance, where our most profitable marketing channels are, and what our hottest prospects are. All at a glance. Moreover it allows us to track every prospect throughout the sales cycle, from first interaction to close!
- Customer Service: SharpSpring's staff is always an email or phone call away, with a typical response time of minutes, rather than days!
- Robust Feature Set: SharpSpring allowed our organization, and our clients, to be able to combine multiple platforms into one concise, cost effective platform.
- Ongoing Feature Development: As an Agency partner, I love how feature requests are listened to and honored. As a business owner, I appreciate it when a feature request is turned down because it's not in line with the core plan of the company. What blows me away is when a feature request is turned down, in most cases a 3-party solution or API integration is suggested by SharpSpring.
- Robust Feature Set: With so many features and options available in SharpSpring there is a bit of a learning curve to the platform.
- Visual Workflow Builder: Unlike some other platforms there is no Visual Workflow builder for automations....BUT...I do hear that functionality is currently in development
- We have seen a decrease of 50% in terms of time to close because we are now able to focus on prospects that have demonstrated with their behavior that they are ready to move forward.
- We have seen our company revenue double through incorporating SharpSpring with all of our clients. It's hard to not continue with a firm like ours when you have access to so much data on your current customers and leads!
I've used multiple different CRMs, sales pipeline managers, and email programs, however it was always difficult to see at a micro or macro level what was and was not working when it came to a sales or marketing perspective. It was always a juggling act. With SharpSpring we get the best of all of these platforms, but in one concise and manageable platform.