Powerful automation at a low cost
March 18, 2020

Powerful automation at a low cost

Aneliya Georgieva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

Currently, SharpSpring is being used as a Marketing Automation tool, but we are considering to also use it as our CRM as well. It is mostly being used by the Marketing department, but may be used by Sales in the future.
SharpSpring solves for our need of personalized automated emails and segmented workflows.

Pros

  • Excellent automation workflows
  • New features being added all the time
  • Excellent support

Cons

  • inability to integrate with reporting tool like TapClicks
  • Better email deliverability
  • Increase in open rates
SharpSpring far exceeded the features offered by Mailchimp. The platform is more robust with better customer care.
This is an excellent tool for B2B business where there is more of a relationship-building and long-term conversion period. I am not sure how strong the tool is for e-commerce businesses, as I have not used it for such a business.

Constant Contact Lead Gen & CRM Feature Ratings

9.6
WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
10
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
10.0
Lead nurturing automation
Not Rated
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
9.0
Calendaring
9
Event/webinar marketing
Not Rated
9.0
Social sharing and campaigns
9
Social profile integration
9
7.3
Dashboards
7
Standard reports
8
Custom reports
7
9.7
API
9
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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