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Sign Now for Savings
October 30, 2019

Sign Now for Savings

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SignNow

SignNow is used within our agency in every department. We use it to send out our contracts, NDAs and releases to our clients. SignNow has solved the issue of getting paperwork returned and returned in a timely manner. Some of our NDAs require multiple signatures and SignNow makes that much easier to accomplish. We are able to upload multiple documents to our template file and send out the required document for signing quickly.
  • The ability to assign multiple signers to a single document is exceptional.
  • SignNow allows you to edit a document you have already uploaded and save the edits as though they are part of the original document in your templates section.
  • The history feature makes it easy to go back and see how many times a document has been viewed and the exact date and time the document was signed.
  • One area SignNow could use major improvement is adding a feature to download a CSV file or spreadsheet of every person you have sent a contract to and the date they signed. We could have used the feature recently, but instead had to painlessly look at each of our 4oo - 5oo contracts history individually which was not cost effective for our company.
  • A nice feature would be the name of the recipient listed on the front of each contracted listed instead of just an email. Sometimes email address do not match who the contract was sent to.
  • Time saved following up on unsigned contracts.
  • Time saved mailing paper contracts and following up if contracts were received.
  • ROI has been good.
The signing software we used before deciding to purchase Sign Now was DocuSign. DocuSign has all the features that SignNow has, but at a much higher cost. There wasn't really much difference between the two. Both have their learning curves. In the end they both do the same thing.
If I had to find a flaw with Sign Now it would be the support. We recently had an issue where we needed to have a report on all clients who signed a contract with the agency. Support was a little clueless on whether they had this feature or not. After many calls and return calls I was told that the feature didn't exist.

Do you think airSlate SignNow delivers good value for the price?

Yes

Are you happy with airSlate SignNow's feature set?

Yes

Did airSlate SignNow live up to sales and marketing promises?

Yes

Did implementation of airSlate SignNow go as expected?

Yes

Would you buy airSlate SignNow again?

Yes

SignNow is well suited for companies that send documents often that need signatures. In my industry we send around 40 contracts a week. SignNow would not be appropriate for a company that sends an occasional document for a signature. SignNow is designed to handle many documents and storage of contracts.