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SimpleTexting = Simple
June 13, 2020

SimpleTexting = Simple

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SimpleTexting

I use SimpleTexting for sending both marketing texts to promote our monthly coding classes, coding camps, and upcoming events, as well as for critical customer communication such as closings or customer-only specials. It helps us deliver our message to our different audiences for communication that we want to assure they see.
  • Simple to use
  • Easy to reply to messages
  • Cost effective
  • Tracking is somewhat lacking.
  • Tagging is somewhat hard.
  • Subscriber list UI is a bit convoluted.
  • Generated camp sales.
  • Helped with customer rentition.
  • Generated event attendance.
Anything I have contacted SimpleTexting, they have been very quick to respond and have provided great customer service. I am happy to know as a customer that if there is ever an issue, it will be solved in an expeditious manner. Their customer service is A plus and couldn't have been better.

Do you think SimpleTexting delivers good value for the price?

Yes

Are you happy with SimpleTexting's feature set?

Yes

Did SimpleTexting live up to sales and marketing promises?

Yes

Did implementation of SimpleTexting go as expected?

Yes

Would you buy SimpleTexting again?

Yes

For messages where you have more than a few tags, it is not well suited. If you need advanced functionality, such as managing multiple types of lists/communication preferences, SimpleTexting is not the tool for you. If you are trying to something straightforward, like text a big group of people with basic tagging, it is a good tool.