Very positive experience with Skilljar, would definitely recommend it!
November 23, 2022

Very positive experience with Skilljar, would definitely recommend it!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

We use Skilljar Customer Education Software as the backbone of our customer education and partner education programs. We build LaunchDarkly Academy, which houses a portfolio of product training courses, videos, and live sessions to help our customers become proficient LaunchDarkly users. We selected Skilljar because of its flexibility, customization, and branding functionality. We're very happy with how easy it is to administer and how fast our team can configure content, run reports, and manage the system.
  • Provides a simple catalog structure that is visually appealing using pages, courses, and learning paths.
  • Provides a robust back-end / admin site for a team to use without deep technical knowledge.
  • Provides a wide variety of integrations and CSS / JavaScript customizations.
  • Could use more reporting functionality, like scheduled reports and customizing fields on reports.
  • Could use clearer guidance on integrations and common use cases in customer education (i.e., here's how this integration is commonly used, and how other customers use it).
Fairly intuitive UI
Solid support, no issues or concerns.
  • More consistent product onboarding which allows us to scale more consistently
  • Other metrics are TBD, we just launched recently

Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?

Yes

Are you happy with Skilljar’s Customer Education LMS Platform's feature set?

Yes

Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?

Yes

Did implementation of Skilljar’s Customer Education LMS Platform go as expected?

Yes

Would you buy Skilljar’s Customer Education LMS Platform again?

Yes

Skilljar Customer Education Software has a solid reputation and has more integration possibilities tan Absorb LMS and Docebo Learning.
Skilljar Customer Education Software works well for external education programs, specifically customer and partner education programs. Works well when you don't have a dedicated tech team/ops team, administration is fairly simple.