Skype lives up to the hype!
September 16, 2019

Skype lives up to the hype!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Our company does not do a lot of web conferencing so Skype has worked out really well for us and it's free. We use it for sales meetings for the most part as we all tend to be in different places and sometimes need to be able to show someone something and not just tell them about it. The other most common usage for us would be when a new client wants to put a face to the name.

Pros

  • Super easy to use. Download the app and you're ready to go. We use the group video chat feature the most. quite often when having a sales meeting we have one person at home, another out in the field, maybe another at a doctor appointment, and then another in the office, and almost always one is driving. This allows us all to participate, get valuable information from each other right when you need to.
  • I had a really big meeting once and was on my way to the meeting when there was a huge accident on the freeway and I was stuck! Traffic was stopped, no way to get over or get off the freeway. So I called my prospective client and let him know what was happening and asked him if he minded doing a meeting over Skype. Long story short, I got the account. Eventually, I made it there in person to complete our meeting, but thanks to Skype I was able to save the deal.

Cons

  • Like anything really great, it slows down your computer. I'm not a techy person, but my guess is it uses a lot of space on the computer.
  • I have heard their firewalls are not the best and that people have hacked other peoples passwords and such, but personally I have not had this happen.
  • At one time I had trouble using it in quite a few areas around town, but that has improved.
  • Well we use the regular Skype and it's free, so the ROI is there. It has helped me close sales and get campaigns up and running quickly so it has definitely given me a return.
Honestly, I selected Skype because it was free and I have used Join.me because it was a client preference. Join.me has a lot more features but is not free. I do plan on upgrading to Skype Business as it has a lot more features. The bottom line for me is ease of use and that is Skype in a nut shell.
Skype has never let me down, so I have not had to use support.

Do you think Skype (discontinued) delivers good value for the price?

Yes

Are you happy with Skype (discontinued)'s feature set?

Yes

Did Skype (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype (discontinued) go as expected?

Yes

Would you buy Skype (discontinued) again?

Yes

I would say it is well suited for any time that you really need to use your personality/body language to get your point across. Words are not always enough alone, you need the visual. I would say do not use it in a crowded noisy place. Not everyone around you wants to be in on your meeting. It's not very private.

Skype (discontinued) Feature Ratings

7.3
High quality audio
10
High quality video
10
Low bandwidth requirements
2
Mobile support
Not Rated
10.0
Desktop sharing
10
Whiteboards
Not Rated
10.0
Calendar integration
Not Rated
Meeting initiation
10
Record meetings / events
10
Slideshows
Not Rated
10.0
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
10.0
User authentication
10
Participant roles & permissions
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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