Helped all areas of our business stay connected
April 23, 2021
Helped all areas of our business stay connected
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skype for Business (formerly Lync)
Skype for Business (formerly Lync) has helped all areas of our business stay connected. Students, staff, and faculty all used it before the Teams integration. Students were able to interface with faculty on course matters, and staff on enrollment and other business. ITS was able to use Skype for Business (formerly Lync) to connect with any user who needed assistance.
- Communication
- Connectivity
- Support
- Chat management
- Support
- History is hard to view
- Fewer in-person meetings needed
- Remote work saves money
- Fewer staff needed to support community
Given an option I would prefer Teams over Skype for Business (formerly Lync), but Skype for Business (formerly Lync) over Blackboard Collaborate. Teams has more options for collaboration. Skype for Business (formerly Lync) works well with quick communication and brief remote work if needed. Blackboard Collaborate worked well in a limited scope within Blackboard. The features in Skype for Business (formerly Lync) provide an overall better experience.
Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?
Yes
Are you happy with Skype for Business, now part of Microsoft Teams's feature set?
Yes
Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?
Yes
Did implementation of Skype for Business, now part of Microsoft Teams go as expected?
Yes
Would you buy Skype for Business, now part of Microsoft Teams again?
Yes