Item: Slack
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

I love Slack! It’s been so great to use and chat with my coworkers on specific topics with more ease than email. Its instant messaging is simple and efficient, and I also love that we can integrate other technologies into it as well. It’s been a great command center for our team!

Pros and Cons

Instant messaging
Team building
File sharing

Technical support
Account support
OOO

Most Important Features

Chat
Polls
Ease of use

Return on Investment

Builds team morale when we can all chat
Lets us plan things in one space
Lets us share our ideas

Alternatives Considered

Microsoft Teams

The web app and the mobile app for Slack are just so much easier to use than any other product. It’s fast and loads quickly, and file sharing is simple. I love the external app integration and I feel like there are so many more options for Teams, which makes it a better choice for our use case.

Key Insights

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Google Drive, Microsoft Teams, Zoom

Likelihood to Recommend

It’s been great to use Slack in our inter-office communications. It’s less formal than email, so if it’s just a quick chat between colleagues, it’s totally appropriate. Love the chat/video/audio call features, but I would love to see screen-sharing support for a slam dunk review of this product!

Happy Slack-er!

Overall Satisfaction with Slack