Great Product for User Sessions
October 22, 2021
Great Product for User Sessions
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartlook
We use it to monitor user sessions and see which parts of our pages are getting activity. Our product manager watches several user sessions each day and it helps us find bugs as well as unexpected user behaviors. It is mainly used inside the engineering organization and product and design.
- Record user sessions.
- Show daily summaries.
- Fairly priced.
- Automated flagging of behaviors.
- Easier UI.
- Smarter summaries.
- It's helped us spend time more efficiently in QA.
- It's enabled us to save user sessions to look back.
- Our designer and product team can collaborate on it.
Thought it would be cheaper.
Do you think Smartlook delivers good value for the price?
Yes
Are you happy with Smartlook's feature set?
Yes
Did Smartlook live up to sales and marketing promises?
Yes
Did implementation of Smartlook go as expected?
Yes
Would you buy Smartlook again?
Yes