Item: Spiff
Rating: 10
Author: Kcy McCullough

Use Cases and Deployment Scope

Spiff is used to calculate commissions for the sales org. I haven't seen any issues with spiff since it pulls data from salesforce. Sometimes our commissions aren't accurate but that's usually due to bad data in SF. I find it easy to use and helpful for me to check out my upcoming commissions

Pros and Cons

calculate commissions
break down of sales/upsells/clawbacks

I honestly have no bad feedback for spiff.

Return on Investment

I like the transparency of the compensation calculations. Any issues I have with them are easily resolved

Usability

It shows what I'm supposed to get paid and any applicable clawbacks

Trust in the Compensation Process

I think the increased visibility allows sales reps to see exactly why their comp is where it is

Alternatives Considered

Key Insights

Do you think Spiff delivers good value for the price?

Not sure

Are you happy with Spiff's feature set?

Yes

Did Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Spiff again?

Yes

Other Software Used

Groove, Seismic, Slack

Likelihood to Recommend

How spiff is used in my org is handy for sales reps. I don't have any other recommendations are use cases to suggest since I think it does what it's supposed to do. Any time there's something that's inaccurate in Spiff, it's usually due to bad data going in. But that's just what I've learned as a basic user/viewer

Great tool for sales peeps to see what they're getting paid!

Overall Satisfaction with Spiff