Total Ease and Accessibility
May 09, 2019

Total Ease and Accessibility

Sarah Daggett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

SurveyMonkey is used to create ad-hoc surveys in a variety of offices, to a variety of constituents on campus. They can vary from short to long and have simple to complex logic. It gives us a way to collect data, quickly and easily, about events and topics on campus, past and future.
  • Easy to build.
  • Easy to mail out.
  • Easy to view results.
  • Could use more complex logic.
  • SurveyMonkey has made surveying easy and affordable.
  • It has opened up options to survey things that we might not have done before.
  • I appreciate that we can go back and review our data for some time.
As far as survey building goes, I prefer SurveyMonkey. It's more intuitive. When it comes to data, though, I feel like Qualtrics gave us more to work with and process after the fact.
We have used SurveyMonkey for everything from informal surveys to more formal, organization-wide surveys. Really, there isn't much SurveyMonkey can't do! I recommend it wholeheartedly. It is simple and easy to use and helps you to quickly accomplish what you need to. I can't think of many scenarios where it isn't appropriate, unless you need something with more complex logic (detailed "if, then" kinds of things).

SurveyMonkey Feature Ratings

Survey templates
10
Themes
10
Custom logo/branding
10
Changes to live survey
10
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
10
Data export
10
Standard reports
10
Custom reports
Not Rated
Analytics
10
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
10
Compliance
10