Testing on multiple platforms across different browsers? This is the tool
Updated July 15, 2021

Testing on multiple platforms across different browsers? This is the tool

Anil Kumar Moka | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TestComplete

TestComplete is used by several teams in my organization but not all. It is typically used for test automation and mainly for functional and regression testing.
  • It easily integrates with other tools like Jira, Github, Jenkins and even other test automation frameworks like Selenium. With these features, it makes a perfect case for continuous testing and CI/CD. Also perfect for DevOps style of development.
  • It supports multiple platforms like desktop applications, web applications, and mobile applications. This combination makes a great one as in today's world an app should be functioning in all environments.
  • It has cloud on demand test labs which is excellent for running your test suite in multiple environments without any hassle.
  • Got to say that object recognition is way superior to other tools which is very key for test automation. Also supports codeless automation which is cool.
  • Even though object recognition is their strength, it can still be better. Some times in a dynamic web application, the object recognition fails. Of course there are work arounds but you shouldn't really be using them.
  • Switching to debug mode when an exception pops in is missing. Would be a great add on.
  • There are many open source free tools in the market and license cost is a factor with this tool.
  • It's very hard to calculate ROI. Without automation, the manual test execution was taking 10 days and after automating, the test execution just takes a day. Here you have ROI.
  • Also, time for releasing the software into prod improved a lot. With test automation in place, there are more frequent releases.
It's a great tool with a lot of in built features and support for cloud. In the market, there are many test tools available and there are many open source tools too. But this tool has some unique features which fair well.
TestComplete is best suited for automating the test suite. It's also a great tool if you have to test in multiple platforms and multiple OS and browsers. Their cloud on demand service is a great solution for this. If you are working on agile or any CI/CD platform, you should seriously give a try on this tool. If you are aiming to test Rest APIs or any web service testing, this is not the one to go for.

Using TestComplete

10 - Our organization is moving towards open source tools
2 - As I said we are moving towards open source solutions and moving away from test complete
  • Environment supporting multiple browsers and devices
  • Speed with which you can develop quality test automation code
  • Integrations with multiple platforms
  • Nothing specific to call out
  • We are moving toward opensource solutions such as selenium and cypress
Our organization is moving towards open source solutions

Evaluating TestComplete and Competitors

  • Product Features
  • Product Usability
Would use open source tools to save on cost and to catch up the speed

TestComplete Implementation

TestComplete Support

They were ok
ProsCons
Good followup
Knowledgeable team
Kept well informed
Support cares about my success
Quick Initial Response
Escalation required
Need to explain problems multiple times
Yes. As a big company, we wanted to have dedicated support

Using TestComplete

It was intuitive
ProsCons
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Do not like to use
  • Browser validations
  • Cross device validation
  • Back end Automation