Love it!
July 04, 2023

Love it!

Junko Ono | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

It is mainly used for emergency communication from schools to parents. Use phone calls and text messages.
It also supports Japanese, so we can send messages in both Japanese and English, which is very convenient.
  • Even if the schedule is suddenly changed due to bad weather, etc., messages can be sent not only from the office but also from the school.
  • Even people who are not very good at English can use it easily. (Fewer steps, no mistakes)
  • The customer service is very friendly.
  • When uploading user information, it would be convenient to be able to copy and paste from Excel data.
  • The call result showed "live person or voicemail", but the call never came and there is no call history.
  • It's a rare case, but it does happen.
  • There are live phone numbers that show as invalid.
  • phone call
  • Text
  • report
  • In an era where we don't even read emails, it is very important to communicate by phone and text, which can be done on mobile phones.
  • Sending both calls and text messages has reduced missed deliveries and delays and improved customer satisfaction.
They are very kind and tolerant.
It is essential for running a school.
I've never thought about other services. Because we really satisfied with Text-Em-All.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Anyway, it's inexpensive and easy to use, so I think it's perfect for emergency contact at schools and workplaces.

Using Text-Em-All