Text-Em-All Customer Support Can't Be Beat!
July 21, 2023

Text-Em-All Customer Support Can't Be Beat!

Steve Martin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

My team internally has used text-em-all for 2 years as a part of our CRM implementation. The text-em-all solution is an integrated tool within our CRM that allows our sales team to effortlessly reach out to the marketplace and maintain communication in an rapidly changing, virtual landscape. Especially working with clinicians and doctors who work various hours, texting is the future and text-em-all is on top of it.

In addition to a great product, their support team is top notch. I continuously have reached out to the text-em-all team for support with questions, issues or general support and they are quick to jump in and help wherever needed. Our sales rep, Lauren, has also always gone above and beyond for us as well.

Truly a great organization.

Pros

  • customer support
  • integration
  • great product

Cons

  • further integration with CRM
  • write-back capability
  • marketing journeys for SMS
  • integration
  • easy of use
  • customer support
  • time saved for recruiters
  • efficiency back in day
  • higher response rates
As mentioned before. Customer support at text-em-all is top notch and so is their sales team.
Text-em-all was a recommendation from a mutual customer. The integration with CRM can be better (writeback capabilities) that automatically enter in notes within our CRM system. This is a glaring issue that will be a major win.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

In medical staffing, reaching out to clinicians or doctors on a daily basis can be tough. They experience high patient load and are overburdened already. Because of this, it can be next to impossible to reach these candidates. Text-em-all allows us the ability to target these candidates with quick text messages right from the candidate record within our CRM. The app allows our team to remain in constant communication without having to pick up the phone and interrupt their busy days.

Comments

More Reviews of Text-Em-All

  1. Home
  2. Emergency Notification Systems
  3. Text-Em-All Reviews
  4. User Review of Text-Em-All