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Text-Em-All Review from their biggest fan
July 24, 2023

Text-Em-All Review from their biggest fan

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

I have used Text-Em-All personally and professionally. I have two accounts, one I use to send out a church volunteer schedule along with reminders. This means I can make a quarterly schedule, send, and set up reminders for the next 3 months all in one day. I love that! Otherwise, I’d have a clunky group text and would have to send multiple reminders each week. I also use a professional account for my job to send important announcements, send info for managers in a separate via a group to ensure they all get necessary info at the same time, send info on upcoming events for employees, etc. This has been a perfect solution to communication issues that existed in the company. Info used to pass word-of-mouth and wasn’t at all reliable as it was continuously shared and changed. Now, everyone has an “official” source for reliable information.
  • Scheduled delivery: works as it should every time and is SUPER convenient.
  • Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
  • Feedback: if anyone doesn’t get the message, I will know almost immediately.
  • The 320 character limit: just a teensy bit more would be perfect! 350??
  • The app: it would be SUPER convenient to be able to mass text from the app. As a remote employee with varied hours, I might be away from my computer when asked to send a mass text. Right now, that means going to the website on my phone. It would be much better if I could just click the app and do it
  • Scheduled messaging
  • Text announcements
  • Mass contact upload
  • 100% of the company received reliable information at the same time for the first time without having to hold a “town hall” which used to cause all work to stop for at least 15-20 mins.
  • Because work no longer has to stop for verbal communication announcements, 7.5 hours total of work is saved for every message sent.
I had to reach out for help when registering my church and for requesting our local business number for the business account. In both instances, I received quick responses, helpful info, and fantastic customer support.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Text-Em-All is perfect if needing to send text messages en masse fairly regularly. It’s MUCH more organized than a mass text which can get confusing or annoying with multiple replies.

If not needing to send messages to lots of people fairly often, then there’s no need for it. That’s the only scenario I can think of where it would be less appropriate.