Best and easiest to use ARP system.
June 12, 2023
Best and easiest to use ARP system.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
The ARP system that is key to our Servicedesk solutions, data collecting en managing overviews.
5000 - IT, Service management, Facilities, Real estate, Administration. TOPdesk is al around and integrated all our departements intro a connecting network that we can rely on. We have been using TOPdesk into all our departments and I can’t imagine hoe we conducted business before thuis applications. Recommend them as top supplier.
- Reservations
- Managing complaints
- Managing data
- Proces management
- If you don’t integrate it in all departments, Some may feel left out.
- Proces management, improving internal processes and change management
- Self service applications so less people are involved in standard chores.
The people at TOPdesk are super friendly and willing to implement and change on site. We have multiple PL allocated to our office on site.
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes