TOPdesk is TOP!
April 14, 2024
TOPdesk is TOP!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
Business problems are different, like problems with the network or printer. Cleaning rooms and all sorts of different spaces are used by students at the MBO college in Utrecht and Haarlem. They are where most of the problems with the network and the printers on the three floors where they are located.
- It’s very friendly to use. Buttons are very clean to use.
- It’s simple to find the locations to enter your problem
- Also good for declarations use
- More examples of the facility problems
- A better link to reply when a problem is solved according to TOPdesk and not for me
- Better visibility in the app design - it’s a little bit overshadowed by the other apps' layouts
- There is a small amount of time between making a TOPdesk problem and the solution
- Problems are solved quickly
- It’s a friendly program that is simple to use
- When a TOPdesk program is not followed, then colleagues send an email to the TOPdesk so all colleagues can use the program
TOPdesk is a clear and pleasant program that invites you to look for the right solution. If you can't find out, you have a help button. There are also various options to complete the report.
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes