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Trakstar works but lacks bells and whistles
May 01, 2024

Trakstar works but lacks bells and whistles

Jennifer Hagen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trakstar Perform

We use Trakstar Perform to do our 90 day and annual review process. It helped us to solve for keeping track of and monitor our 90 day and annual reviews. It automatically sends reminders to the managers and employees when there is a step in the process for them to complete. It makes it very easy to track and give employees immediate feedback along with helping the managers to see what type of skills and goals the employee needs to accomplish.
  • Aesthetically pleasing interface
  • Reminders of tasks to complete
  • Easy and quick ranking system
  • Complete list of competencies
  • Administrative set-up
  • Complicated approval system
  • Naming conventions for functions
  • 360 reviews
  • Increase in costs by 15% year over year
Track star was in place when I started with the company.

Do you think Trakstar Perform delivers good value for the price?

No

Are you happy with Trakstar Perform's feature set?

Yes

Did Trakstar Perform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Trakstar Perform go as expected?

I wasn't involved with the implementation phase

Would you buy Trakstar Perform again?

No

Very easy for the employee to use and to rank themselves when asked for their self evaluation. It also allows the manager to rank the employees very quickly. I felt like it was difficult on the administrative side to set up different types of reviews, especially 360 reviews. I also felt like it was complicated to set up the approval system and managers weren’t very good at knowing what the next step was. It seemed like we were always prompting the managers to do the approvals. I also would’ve liked to seen it auto archive any reviews once all of the management approvals had been completed.