Item: TriNet
Rating: 6
Author: Verified User

Support Rating

I have always gotten quick responses for my reps. My problems are usually resolved within days to my satisfaction.

Use Cases and Deployment Scope

We use Trinet to manage payroll, benefits, and HR for all employees in the company.

Pros and Cons

User friendly interface
Many benefit choices
Customer service is responsive and knowledgable

Prices are high
Many payroll functions are initially hard to figure out
Benefit election process is confusing

Return on Investment

Able to compete with larger companies on benefits for new hires and retention purposes
Manage HR compliance so I don't have to
Reduce time spent on payroll admin and benefit management

Alternatives Considered

PayServ

Trinet is an all-in-one service, while I had to go to separate sites for payroll entry, FSA, commuter benefit, benefit election, unemployment taxes, etc.

Likelihood to Recommend

Trinet is well-suited for processing new hires according to government regulations, managing payrolls, and offers competitive benefits as bigger companies. It is just expensive.

TriNet is a HR time saver

Modules Used

Overall Satisfaction with TriNet