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Another exciting survey! :)
November 10, 2017

Another exciting survey! :)

Melissa Krueger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Anytime I have had a question about anything TriNet has been there to help. Whether I call in for myself or on behalf of managing the employees, the customer service has been exceptional. I have been given detailed instructions on how to proceed next. Especially when our company was new to TriNet, TriNet staff was always there to help.
We have had no issues with TriNet, the platform is easy to use and user-friendly. We would highly recommend TriNet to other businesses.
The entire company uses TriNet. We have several employees working out of state as well. We have not encountered any problems. It is user-friendly and easy to navigate. All of the information I need for my company and myself are easily accessible. If I have any issues or need help, I am able to contact my representative and they walk me through what I need every single time.
  • Affordable Insurance Rates for employees - with good options for providers
  • Excellent Customer Service
  • Payroll processing, state taxes, etc are all handled by TriNet
  • Email delivery of Payroll reports would be great! If I didn't have to go in and get them, it would save me time.
  • Improved retention by offering insurance plans to employees
  • We are now confident we are with HR compliance
  • PR efficiency has improved with TriNet
Any company that is offering insurance benefits to its employees should look into TriNet. The rates are affordable for employees and the cost to the company is minimal. TriNet handles the payroll as well as all HR functions, with everything our employees need accessed through the employee site. Onboarding and legal documents are handled by TriNet as well. It makes hiring a new employee a seamless process.

TriNet Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
6.0
Report builder
Not Rated
Pre-built reports
6
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated