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Teamwork and Communication = HAPPY PEOPLE
January 03, 2020

Teamwork and Communication = HAPPY PEOPLE

Chris Dominguez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is our PEO. Everyone throughout the company uses and benefits from their services. We use them for payroll, benefits, limited training, and HR support. Their staff has been helpful in assisting our staff with their health care plans and some staff has utilized employee assistance and legal services.
  • Payroll processing is done well. They send out reminders and are quick to assist with questions.
  • Training needs to be improved. Very limited in training sources. Webinars are good, but there is no follow up with material as promised. Example: They would tell you it is not necessary to take notes, they will send the Powerpoint, but they do not. Somewhat frustrating.
  • More training courses would be welcomed and most helpful.
  • Improvement on benefit packages that are offered. Our employees complain that we should have more selections. The cost of the benefits is high for our small company with under 30 employees.
As indicated before, the current Sr. Human Capital Consultant is more responsive, knowledgeable, and more willing to assist with questions and issues that occur. On the technology side, we have had no issues.
They are helpful once you can get a hold of someone. They need to add a few more knowledgeable staff members so they can give a quicker response time.
  • Allows us more time to deal with business matters.
  • Keeps us more HR compliance.
We have not evaluated other PEOs. In the past, we used a small PEO that is no longer in existence and a very large PEO that was too costly.
Best suited if you are a small company and need to be able to offer better benefits and employee assistance programs. Not good for a company that is looking to be handheld and relying on TriNet for all or the majority of the HR work. Not suited for a large company that would like to offer more extensive services and benefits.

TriNet Feature Ratings

8.0
Employee demographic data
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
8
8.0
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.0
Balance details
8
Annual carry-forward and encashment
8
8.5
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
8
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
3.0
Performance improvement plans
3
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated