Satisfied customer for many years!
October 13, 2021

Satisfied customer for many years!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet is our Human Resources partner for our entire company. It allows our employees to have 24/7 access to their earnings statements, medical benefits, time off, tax information, etc., through the website or phone app. As an employee, it helps me stay organized. As part of the human resources support staff, it helps me guide employees to the information they need quickly and easily.

Pros

  • Provides easy access to earnings statements.
  • Allows direct deposits to be sent to up to 5 different accounts.
  • Has detailed medical insurance information - policy numbers, which family members are covered, etc.
  • Easy report customization and access for support staff.
  • Provides laws/policies for all states where we have employees.

Cons

  • At times it can hard to schedule a phone call with the company support specialists.
TriNet has helped us streamline our own HR processes. From the employment application process to hiring and to separation, TriNet has guided us on what information is needed and forms to use. Their website has also been great backup for having all personnel files stored as electronic files instead of paper files.


As an employee, I find TriNet to be extremely user-friendly. As a human resources staff member, I sometimes have a hard time finding some information, since there is so much available. I know that I have seen it on the website, but where? This may also be due to the many improvements that have been done in the last few years. All human resources staff need to take time to look through the website often to see what upgrades have been made.
  • With employees in many different states, TriNet has helped our company to stay within HR compliance.
  • TriNet has greatly reduced the time our HR team spends on administrative tasks.
TriNet has been a valuable partner during the COVID-19 pandemic. They have helped us navigate FFCRA, Cares Act, etc. They have also been a valuable resource providing state and local compliance, health posters and maintaining workforce safety.

Do you think TriNet delivers good value for the price?

Not sure

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

Our company has employees based throughout the United States. TriNet's ability to provide reasonably priced health plans for different regions gives our employees access to better plans than we could provide on our own as a small business. TriNet also makes sure employment laws for the various states are followed.

TriNet Feature Ratings

9.0
Employee demographic data
9
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
9.0
Approval workflow
Not Rated
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 3 years ago
    Thank you for being a longtime TriNet customer. We are happy to be part of your business journey and look forward to working with you in the future. We appreciate your thoughtful feedback.

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