TriNet took care of HR for us so we could do what we do best!
April 30, 2022

TriNet took care of HR for us so we could do what we do best!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet allows us to have a lean HR operations team and serve other business functions while remaining HR compliant and providing offerings similar in cost and value to a much larger organization.

Pros

  • Layers of access while providing security around sensitive data
  • Dedicated account team members to help
  • Intuitive and easy to use platform for leaders and end users

Cons

  • Cloud products such as TriNet Hire connect to a wider array of recruitment platforms
  • Platform Training resources for all levels of users, in all categories
  • Access to speak to someone in groups like LOA, Immigration, Taxes/Proxy's vs waiting for a response to a case
Some support is outsourced through Connect360 and they're not as knowledgeable as our direct support team members with TriNet. If our direct team members aren't available, it can take longer to get questions answered.
The platform is very intuitive and easy to access for all levels of users.
  • TriNet has been our HR Department and we couldn't have done it without them!
They helped make sure we were compliant with COVID pay and provided updates as the government issued them. TriNet has been a great informational resource during the pandemic.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

Organizations that are small and don't have an existing HR team make TriNet a perfect fit. Employees can speak/chat/email TriNet for direct support. HR leaders with limited resources can be assured all of the corporation's needs around tax withholdings, work comp, wage garnishments and immigration assistance are met and in place reducing company overhead for specialty areas. Having a flat rate associated to cover costs simplifies the accounting process.

TriNet Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
7
Asset Management ()
Not Rated
8.5
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
5.0
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
5
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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