TriNet - Good Product with Great Partnerships
August 16, 2023

TriNet - Good Product with Great Partnerships

Eileen Cahill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We utilize many of the solutions and tools TriNet has to offer. The primary use is to manage payroll, benefits, employee relations and compliance. We leverage forms, policies, library for advice and guidance. We have a great business partners supporting us in payroll and HR needs. The support teams are outstanding as well.
  • All things Payroll related are outstanding!
  • Benefit Tools and Annual Enrollment Process
  • Customer Relationship Manager Partnership
  • Performance Management
  • Talent and Organization Assessment
  • Compliance documentation for onboarding and off-boarding employees
  • HR Support Employee Relations
  • Workflow Management, it's very difficult to correct or pull back something once processed
  • Org Chart Reporting
  • Payroll support is outstanding
  • Live Chat feature with TriNet Reps are great
  • Case Management works well if tickets are opened
  • User friendly
  • Intuitive
  • Mobile App
  • Seamless payroll processing, positive impact on employee satisfaction
  • Ease of use, quick and easy processing of new hires and terminations
  • Compliance concerns with inability to auto present required new hire documents
  • HR Support, inexperienced HR staff requires more in company HR support
Only a client for 2 years

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

  • Outstanding Client Relationship Management creates a great partnership which is key to successful relationship
  • Top notch payroll tools, management and support
  • Intuitive and user friendly applications
  • Strategic resources available

TriNet Feature Ratings

Employee demographic data
9
Employment history
9
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
2
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
2
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
7
Approval workflow
7
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
2
Employee recognition
Not Rated
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
2
Performance plans
6
Performance improvement plans
3
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
2
Manager tracking tools
2
Corporate goal setting
6
Individual goal setting
6
Line-of sight-visibility
6
Performance tracking
6
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated