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TriNet
March 12, 2024

TriNet

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and the ability to complete a multi-state payroll with ease, without having to worry about multi-state tax registrations. We're extremely distributed, so TriNet is able to handle all payroll, benefits, and compliance concerns with ease.
  • Multi-State Payroll
  • Benefits Administration
  • I'd like to see them offer an ASO (Administrative Services Only) model for clients moving away from a PEO (professional employer organization).
  • Workday integration.
  • Lack of integration with workday makes certain reporting in publicly traded organizations difficult if they use other HCMs.
  • Payroll accuracy has been great!
  • Compliance is great!
TriNet's systems are super user friendly and straight forward. They give you a step by step for basically everything you could need to do on both the employer and employee side. Their reporting/analytics could be a bit easier to use, but I believe they have been working towards improving that particular feature.
TriNet is super responsive. We have a dedicated support specialist who always responds in a timely manner and provides resources, tips, and support when needed. There have been times in which I was less than impressed with their service, but overall, the positive interactions outweigh any negative interactions.
TriNet has a variety of resources regarding COVID-19.

Do you think TriNet delivers good value for the price?

No

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

No

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

TriNet is great, but their fees are very high and there are solutions out there that are less expensive. Once you reach a certain number of employees, PEOs are necessarily the best option, especially due to the cost.

TriNet Feature Ratings

8.5
Employee demographic data
5
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
8.8
Pay calculation
10
Off-cycle/On-Demand payment
8
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
5
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.0
Report builder
6
Pre-built reports
6
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated