We highly value our partnership with TrustRadius!
February 07, 2023
We highly value our partnership with TrustRadius!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Premium Product Profile
- Review Sourcing Campaigns
- Custom Questions
Overall Satisfaction with TrustRadius for Vendors
We utilize TrustRadius for Vendors to capture customer feedback via reviews. We are able to repurpose the quotes (Trust quotes) and amplify them on social media, in sales decks, etc., to share authentic customer sentiments.
TrustRadius for Vendors has helped me identify customers to bring into our advocacy program based on their reviews left on the TrustRadius platform. I love the “hand raiser” feature and notifications I quickly receive after customers express interest in becoming advocates.
We receive very few negative reviews, but when we do, the feedback allows us to further innovate our products to provide a premiere customer experience.
TrustRadius for Vendors has helped me identify customers to bring into our advocacy program based on their reviews left on the TrustRadius platform. I love the “hand raiser” feature and notifications I quickly receive after customers express interest in becoming advocates.
We receive very few negative reviews, but when we do, the feedback allows us to further innovate our products to provide a premiere customer experience.
- Trust quotes
- Hand raiser feature
- CSM
- AE involvement in accounts
- Being more selective with awards
- Increase in number of advocates YoY
- Increase in number of reviews YoY
We are currently exploring this.
We are leveraging quotes on social media, in sales decks, etc.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TrustRadius for Vendors go as expected?
I wasn't involved with the implementation phase
Would you buy TrustRadius for Vendors again?
Yes