Excellent source of user/customer sentiment with helpful marketing tools
April 17, 2023
Excellent source of user/customer sentiment with helpful marketing tools
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Custom Questions
- Intent Data
Overall Satisfaction with TrustRadius for Vendors
We use TrustRadius to review and source first-hand customer reviews and ratings and basic integrations with our demand generation and social programs. We monitor clickthrough rates of TR content on our website and intent data through TR. The tools provide helpful insight, and we are happy to promote our performance in periodic "Best of" and "Most Loved" reports.
- Competitive review performance tracking through reports
- Availability of intent data and other user activity
- First-hand information from our end users
- It can be difficult to get a quick, simple answer on custom questions, etc.
- Some improvement in conversion rates
- CTA trend steadily improving means more traffic to our site
We use TrustRadius's intent data for digital advertising, though only for a few months now.
Calling out ROI is great; getting any anecdotal info on value, pricing, etc. is always a good thing. Also, prompting to call out cons is valuable. Feedback is a gift.
Do you think TrustRadius for Vendors delivers good value for the price?
Yes
Are you happy with TrustRadius for Vendors's feature set?
Yes
Did TrustRadius for Vendors live up to sales and marketing promises?
Yes
Did implementation of TrustRadius for Vendors go as expected?
Yes
Would you buy TrustRadius for Vendors again?
Yes