Cloud based software with all latest and powerful features for HR management
May 26, 2021

Cloud based software with all latest and powerful features for HR management

Nathan Linkon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

This tool has helped me to manage the people in my organization, I can easily hire new people. UKG Pro has enabled me to look into important details of the key operations thus I can carry out effective meetings with my team members. This tool has saved my time and helped me to get rid of the manual entries. It is a completely powerful HCM solution which is providing reliable services.

Pros

  • Not only I can manage my tasks on this software but also I can easily track back any employees' information this helps me to create a secure environment and to judge their performance as well.
  • Right from recruiting to onboarding, every process is crystal clear. It is very user-friendly software with the simplest interface, I did not face any difficulty in its initiation.
  • It has made every process precise for me.

Cons

  • Sometimes reporting gives ineffective results so that I have to apply filters in reporting then I find appropriate reports. otherwise, this is not a big drawback.
  • Sometimes it gives a very slow response. So I think its customer support needs to be improved. Focusing on premium plans will be a huge benefit.
  • It has the capabilities for effective reporting.
  • Scalability.
  • It is a time saving platform because its electronic sheets works automatically and effectively.
Its performance is great it does not waste our time. It's all options are working well and they are also well organized. Sometimes its reports provide ineffective results then I have to rebuild reports and find the appropriate information.
UKG Pro must train its customer support for great services. I have experienced customer support, they resolved my issue but after discussing that matter many times. That was a time-wasting process. They should work quickly and give us a quick response with their efficient services.
I remember a time when I had to contact its customer support that time UKG support was not well skilled and responsive but now I am hopeful that it would have improved its support performance because its services are going well.
I suggest you use this software. It is a well suitable platform with our company because all its services are giving best results. The biggest benefit which this software will give you is that it will help you increase the efficiency of your work. It will help you a lot in lessening your workload. It will provide you excellent integration services for managing payrolls.

UKG Pro Feature Ratings

8.9
Employee demographic data
9
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.5
Pay calculation
9
Support for external payroll vendors
8
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
9
9.0
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
10
8.8
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
8
Employee recognition
9
8.0
Tracking of all physical assets
8
8.3
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
9
Performance improvement plans
8
Review status tracking
9
Review reminders
9
Multiple review frequency
9
8.5
Create succession plans/pools
9
Candidate ranking
8
Candidate search
9
Candidate development
8
9.0
New hire portal
9
Manager tracking tools
9
8.3
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
9
Performance tracking
8
8.6
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
8
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
8

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