A lot of Product - Worth It
July 14, 2023
A lot of Product - Worth It
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
Our company moved to UKG Pro in 2019. This was our first successful joint HR and Payroll solution. UKG Pro streamlined our practices in so many ways. We were able to have one system of record to store and maintain employee information. We were able to streamline our resources, which allowed us to have more time to focus on other HR initiatives. We transitioned our company from paper forms, to online workflows which reduced time and limited document loss. We were able to add additional modules to our core HR and Payroll product, and fully integrated performance management, learning & development, benefits, and compensation management. UKG is always updating their product so that it is the best on the market and we really felt that. The system was easy to use and has a modern look and feel. I loved my time using UKG Pro and would suggest it to anyone looking for a new HRIS.
- Offers a full suite of products for business needs
- Has a modern look and feel
- Easily configurable
- Great reporting tools
- Sometimes products are rolled out before they are fully ready - functionality isn't 100% at first implementation.
- Everything is an upcharge
- Response time to tickets is inconsistent and take much longer to close since the merger of Ulti and Kronos
- Employee and Manager self service was a huge time saver
- Maintaining one system of record kept information consistent
- The reporting tools were excellent and we were able to create any reports needed quickly and easily
We have been able to centralize payroll, benefits, performance, compensation, learning management, and job change workflows.
Prior to the pandemic, our company was still fully using paper forms for all of our job changes. When we shut down in person we were struggling to maintain our records because every thing was being communicated via email. We were able to transition our process to workflows within the UKG Pro system. These were easy to set up, and for the most part, easy to roll out to our management staff. This set us up for the future to embrace other online forms, saving us tons of time and paper.
Pro is much more user friendly than Ready.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes