UKG
February 23, 2024

UKG

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
  • I like the flexibility BI gives for reporting
  • I like the "payroll processing" functionality compared to Namely or ADP
  • Even though the amendment process can be lengthy, I like how easy UKG makes it to make payroll adjustments
  • More reporting around payroll adjustments. Once the amendment case is done and they provide the AAF report, it's hard to reconcile the additional amounts due. I log each payroll adjustment and I still find it hard to follow once we receive the AAF report
  • The GL set up in UKG is not flexible. It would be nice to have more flexibility to how we are able to code items in the GL Rules
  • In standard reporting, have the option to download more reports in either excel or csv format. Such as the Tax Liability Grand Total Report
  • the tax reporting is more robust then our previous PSP so has helped ensure employee's are being tax appropriate down to the locality
payroll processing in UKG is a lot user friendly than Namely and ADP. I like how you can pull up the check and make changes and see the calculated net pay. How you can add earnings/deductions from the profile directly from the check. That is not something we couldn't do at the time with Namely or ADP. I like how easier it is to create off cycle checks. With ADP you can not create an off cycle on the same day as the regular pay.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

Overall I am very happy with UKG. I do not have a ton of experience to compare it to. We used Namely before implementing to UKG and UKG is a lot more robust. I have a little experience with ADP. I prefer the payroll processing to either one of those other systems.

UKG Pro Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated