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Very happy with the product
April 22, 2021

Very happy with the product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

UKG Pro is our HRIS system for payroll, time and attendance, recruiting, onboarding, and compensation management.
  • Module features are competitive and updated to meet user needs.
  • Training offered to users and community groups are helpful.
  • I like the consultation services for custom reports.
  • New module implementation is not always clear—roadmap and steps for homework.
  • Modules tend to be updated and sunsetted frequently.
  • Consultation tends to be expensive.
  • Efficiencies with employee access to documents and sign off electronically.
  • Efficiencies with electronic work flows and approvals.
Good. It's better.
No issues.
Teps are very responsive and helpful.
I had a custom report scheduled to run over the weekend. I checked and saw there were errors and the report didn't load to the employee documents. I emailed my consultant and they fixed the problem and responded back in a few hours. Very glad and grateful they were able to fix it over the weekend.
UKG offers solutions that are best practices, so it encourages your company to look at your internal processes and update outdated/manual processes.

UKG Pro Feature Ratings

7.7
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
7.8
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
8
7.7
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
7
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
7.5
Report builder
8
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8