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On the right track
February 22, 2023

On the right track

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready

We use UKG Ready along with UKG PRO. Our employees utilize the web mobile punch as well as the desktop. The current problem we are facing with UKG Ready is: 1. Accruals- updates when staff changes accrual policies, rehires, terms holiday not being removed for future dates that were pre populated. 2. Reporting -on 2nd jobs, auto reports 3.Payroll Export- Accrual update procedures 4. Time-sheet changes- updating a closed time sheet, and the ability to add in an adjusted time sheet for a closed period 5. Time off requests and changes- hard to find where they went once submitted 6. Export- doesn't notify you of hours not exporting , resulting in staff not being paid.
  • widgets
  • platform
  • Payroll Export- more compliance in data export validity on missing exported hours
  • 2nd Jobs reporting and allocation
  • Adjusted timesheet ability for closed pay periods is a must for future time period
  • punch requests, the ability to find where these punches are
  • Terms: a definite need to remove populated holiday and vacation hours, without rehiring the employee, find the entry, than term the employee again.
  • n/a
UKG abilities fall short in data management, but has the potential, if the configuration is better suited to the employers needs.
UKG has many unnecessary steps
UKG Ready manger and employee access management configuration is cumbersome.
Accrual and terms need a lot of work.

there was a lot of work that the administrators had to do once the configuration was completed.

Do you think UKG Ready delivers good value for the price?

Not sure

Are you happy with UKG Ready's feature set?

No

Did UKG Ready live up to sales and marketing promises?

No

Did implementation of UKG Ready go as expected?

No

Would you buy UKG Ready again?

No

The UKG Ready platform configured lay out and widgets are easy and fun. The ability to see your 'to do' and staff are great. However, the ability for administrators to manipulate the widgets and platform for personal preference is cumbersome
Adding a manager and grouping is way to complicated and cumbersome., also removing someone from the group is not easy understood

UKG Ready Feature Ratings

7.6
Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
8
8.5
Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8
6.0
Approval workflow
2
Balance details
7
Annual carry-forward and encashment
9
6.8
View and generate pay and benefit information
5
Update personal information
9
View job history
8
View company policy documentation
5
Not Rated
Tracking of all physical assets
Not Rated
5.0
Report builder
Not Rated
Pre-built reports
5
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
5.0
Create succession plans/pools
5
8.0
New hire portal
8
Manager tracking tools
8
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
5.6
Job Requisition Management
5
Company Website Posting
1
Publish to Social Media
3
Job Search Site Posting
3
Duplicate Candidate Prevention
10
Applicant Tracking
9
Notifications and Alerts
8

Using UKG Ready

385 - All, from employees hourly to executive offices
5 - Payroll and HR
  • Timekeeping
  • Payroll
  • Accruals
  • Attendance
  • Disciplinary actions
we have vested so much time into implementation and staff training, that it isn't feasible to make a change to a new vendor.

Evaluating UKG Ready and Competitors

Yes - Abra Suite and Timestar
  • Other
Sales promised features and functions that were not really there or as expected once integrated
See examples of the data process and features that was most important to our needs being executed.
Taking more time to ensure that everything sales offered was available to our needs.
Not look at the platform, but the capabilities