Item: UKG Ready
Rating: 7
Author: Chris James

Use Cases and Deployment Scope

Hourly staff are using computer and mobile application to punch in and out and submit time sheets. It is being used across the organization. It allowed us to move paper time-sheets to digital time-sheets.

Pros and Cons

Easy, secure web access.
Good implementation team.
Good online resources.

Helping employees troubleshoot the system.
Better integration with education partners like Skyward and Ready Sub.
More frequent client check-ins.

Return on Investment

Has improved compliance documentation.
Has cut down on time sheet abuse.
Has made employees more accountable.

Alternatives Considered

TimeClock Plus

We evaluated TimeClock Plus and True Time and opted to go with Kronos, because it had the most flexibility in setting up our employee groups and had good references.

Industry Expertise

I think it is positioned above average with their platform and resources.

Support Rating

I think the support is better than their peers, but we sometimes feel left on our own to troubleshoot user issues.

Key Insights

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Did implementation of UKG Ready go as expected?

Yes

Would you buy UKG Ready again?

Usability

It gets the job done, employees have issues and don't care for the system. Seems to work better on some devices than others.

Likelihood to Recommend

Education has many different classifications of employees and unique work and pay structures, making it difficult to customize the system to meet all of our employees needs. As a time keeping solution it does well, but could use better in system and app navigation can be confusing and time-sheets for hourly emplyees could be designed in a way that they are easier to read.

Good but not great

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)