Overall Satisfaction with UltiPro
We started with UltiPro in 2008 and will have it implemented in all of our North American locations later this year. Acquisitions are incorporated into UltiPro to make data collection easier at the corporate level.
- All tax information is kept up to date and balancing is easier for the quarter and year end.
- I can see all locations' payroll information and assist them with any problems they may be having. There is security to limit access to certain locations for other individuals.
- An online chat screen is available if a payroll is open and immediate assistance is required. This is very beneficial in keeping a payroll moving forward in a timely manner. We have used it successfully several times.
- The time and attendance is somewhat cumbersome, however there is a time reporting module that is easier to use. It was just not available when we implemented, so we chose to stay with time and attendance.
- Business Intelligence reports are difficult to write at first, but once you get the hang of it the reports are easy to generate.
UKG Pro Feature Ratings
UltiPro Implementation
Yes - We implemented for several locations initially and added other locations later.
Change management was a big part of the implementation and was well-handled - We used Wise Consulting for the implementations and their staff interacted very well with our HR and payroll people, facilitating a smooth implementation.
- We had some difficulty getting some tax data to tie out as we were testing part way through a year. It was resolved.
- Professional services company
Wise Consulting assisted us in the implementation. I cannot say enough good things about them! We had some long days and they stuck with us.
UltiPro Training
- In-person training