UltiPro Reivew
March 27, 2019

UltiPro Reivew

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

UltiPro is our system of records used across our entire organization. We use the system for record maintenance, payroll, benefits, document management and surveys/engagement. The data in our UltiPro system is sent to many vendors to streamline processes and reduce duplicate efforts across systems. We rely heavily on UltiPro's reporting tool, BI, which allows up to send real time data to numerous stakeholders.

We use it across the whole organization. Employees use it to access their pay information, make benefits elections, change dependents, etc. As administrators, it is our system of records and pushes data to other systems, such as our performance management system, Cornerstone. We use it for timekeeping, payroll, reporting, benefits, and so forth.

It has allowed us to run a multi-state company, with all users having access to their information timely. It allows us to reduce manual process (i.e., Open Enrollment).
  • Reporting
  • Single system that provides almost all your HRIS needs
  • Support structure and resources right at your fingertips
  • Easy to use - minimal training needed to end users.
  • One stop shop. They really provide the entire suite of HR system needs.
  • Customer service and communication. They offer great, timely service and are constantly communicating changes in legislation, etc. to their users.
  • Time Management (UTM). It's not very customizable and needs an update.
  • Pricing, specifically for some standard consulting services. Projects are based on a flat rate, but prices are steep.
  • Open Enrollment. System is very rigid- unable to company sessions making it cumbersome to build when you have multiple OE sessions.
  • Performance Management.
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind

I would say I have definitely achieved Consolidating HR administration under a single solution. I have improved many manual process through the UltiPro tool, specifically:

- Reduce manual reporting of employees changes to payroll team by system driven reports and alerts

- Reduce duplicate entries in multiple systems by sending data points to other vendors (i.e., benefit carrier feeds).

- Reduce printing and mailing compensation statements but sending acknowledgements via Self-Service


UltiPro truly offers a one stop shop for a businesses HRIS needs. It's user friendly and they provide a great support structure that has been leaps and bounds better than other vendors I have worked with.

Mid-size companies looking for one main platform for all their HRIS needs. It does integrate well with other systems as well if you wanted to use another recruiting or onboarding system.

Ease of use. If you have a less computer savvy workforce, it's pretty easy to use from an employee and admin perspective. Minimal training needed for end users.

Well suited for companies that have many business locations and perhaps does not have HR onsite. Allows managers to enter transactions in the system through a manager self-service and can be directed through an approval process. Also for data-driven companies, has strong reporting tool with scheduled reports, dashboards, etc.

Less appropriate for perhaps a company that has strong scheduling needs. We used UltiPro at my last organization but we had to utilize a different vendor for our timekeeping and scheduling.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Benefit plan administration
8
Direct deposit files
9
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
9
Tracking of all physical assets
Not Rated
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated