Veeam Backup for MS Office 365 - Review
December 20, 2019

Veeam Backup for MS Office 365 - Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft Office 365

We currently use Office 365 backups only for a select few employees whose data is deemed irreplaceable. We place most of our trust in that Office 365 fills the retention policy needs for 99% of the company.

Pros

  • The de-dupe is fantastic saving us backup storage that can used elsewhere.
  • Reliability - "it just works"

Cons

  • More detailed backup reports.
  • Linked into Veeam One.
  • Veeam for Office 365 has given us peace of mind that our data is securely backed up and available.
  • Thankfully so far we have no need to use Veeam Backup for Office 365.
The business had a requirement to make the executives of the business have highly available email, in case something was to happen to Office 365 or if they were the victim of a security attack.
As we run in a hybrid environment we could also restore the mailboxes to an on-prem point in a DR situation.
Veeam 99.9 percent of the time just works and the rest of the time the support model works very well. 24/7 support is fantastic and I've never really had any issues in all of my time using Veeam.
Thankfully our organisation has never been attacked and certainly hope that day never comes.

We obviously have occasional issues with data loss and usually if the file cannot be recovered it is because of our own personal backup policies and not the fault of the software.
We have previously used all the restore methods in the past. Mainly for testing rather than an actual situation.

The export to PST function was useful during a busy period while the business was getting audited and saved us a great deal of time instead of running full e-discoveries within Office 365.
Re-treading old ground here - but the software just works. The backups are fast and reliable. The restores are also quite fast (obviously the massively depends on the storage). Thankfully we haven't had the need to use the product in a DR scenario - but I am confident the data will be there when we need it.
Every time I have required support from Veeam the 1st support and response has been fantastic. They will raise a ticket and immediately begin work on the ticket. Usually with a timely resolution time.

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft 365 go as expected?

Yes

Would you buy Veeam Backup for Microsoft 365 again?

Yes

We have Office 365 set up for key accounts within the business where data loss is not an option. This is for our key executives and other key members of the business. On the other side of the coin we have accounts where a lost email is not the end of the world for example our store accounts.

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