Easy setup with secure access
February 02, 2023

Easy setup with secure access

Robbie Matthew | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with WatchGuard AuthPoint

A reliable and cost efficient 2 factor authentication for our customers. Mainly used for MFA VPN access for authenticated users to work remote. Before using WatchGuard AuthPoint, we did not have a good solution for all our customers in using MFA to connect to a VPN. This was preventing us from allowing VPN access to medical users.
  • user friendly
  • clean interface
  • fast response time
  • Integration with the VPN can sometimes word itself in a confusing manor
  • Allow the WatchGuard VPN to have a simple "Push" button instead of making users type a 1 or 0, and then cause the push to appear on the device
  • Make the push more apparent/adjust the default notification
  • Allowed much more secure data to be accessed remotely and keeping security with MFA VPN
  • Allowed us to stress the importance of MFA on customers without causing them a lot of hassle.
AuthPoint is a good merge between Authy and Google Authenticator. Authy has a better push notification system while google auth has a better time based. AuthPoint is a perfect mix between the two, and if you need both, it is the obvious solution. Having integration seamlessly into your firewall makes it the best choice.
I have reset authentication from my home computer as many times as I have done it from my office computer.
This has been one of the easiest setups and rollouts of MFA I have ever experienced. We have doctors and lawyers who do not understand technology who were able to setup their own MFA by following the simple on screen instructions sent to each email.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

AuthPoint is a great solution for MFA for VPN. The simplicity of the management console and tokens compared to other MFA applications is night and day. You simply set it up and let it go. If someone loses a phone, it takes you two clicks to deactivate and create a new one for their new device.