Overall Satisfaction with Webex App
We use it to directly interact with Customers, Clients and Employees. The direct approach to communication (Meetings, Chat, Calling) is exteremly helpful when trouble-shooting with a customer, interacting with a client, and helping employees understand technology. The only limitations that I have seen is the adoption of the product. If there was an option for users with currrent Jabber implemenations to use a "free version" of WebEx to migrate them to use WebEx App rather than remain on Jabber, I think the adoption rate would increase dramatically.
- Clearly defines chats, groups, and meetings. The new "sections" feature is a great addition.
- Always has been the go-to product for me for Meetings.
- Sharing and collaborating is always a solid feature.
- functions like (Chat, Files) in better locations (when sharing they are sometimes "lost" in the window
- updates seem to be less stable lately. (compatibility)
- easier access to meeting information. (maybe a pop up with the link and/or calling info)
- Allowed quick deployment
- Richer communications
- On-prem gap bridging
- Webex Meetings
- Webex App
- Webex Calling
- Webex Webinars
- Webex Events
Clear and intuitive on-boarding, sometimes it can be challanging as a partner getting access to the customers enviroment.
All of the Cisco and WebEx products are far more delevoped than the other products.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes