Easy to deploy, easy to use
August 16, 2021

Easy to deploy, easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Used as the main collaboration tool across the entire organization. Our teams are spread geographically and it allows for efficient communication whether it's video/chat/ad-hoc or scheduled meetings.
  • Easy to deploy.
  • Easy to administer.
  • Useful high level analytics tools.
  • Client app is constantly improving.
  • Calendar integration could be improved.
  • Detailed call analysis.
  • Quick to deploy.
  • No requirements for any on-prem hardware.
In our organization, we use the full suite—Webex Meeting/Teams as well as webex devices. The applications work most efficiently when the full suite is utilized. At that point, the user experience is easy and streamlined.
As a cloud-based platform, Webex calling provides end-to-end security whether using soft-based clients or physical handsets. The admin portal has a variety of settings allowing administrators to have control of a large number of settings related to meeting management. The platform integrates with a number of IDPs for SSO.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

A great solution for anyone looking for a simple telephony solution. Works particularly well if other collaboration tools are deployed at the same time.

Webex Calling Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
Answering rules
10
Call recording
5
Call park
10
Call screening
Not Rated
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10