Great bit of software to speed up expenses throughout the business
Updated April 22, 2024

Great bit of software to speed up expenses throughout the business

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • Invoice Processing

Overall Satisfaction with Webexpenses

It is being used across the whole business, for anybody who has a credit card or anyone who also uses a manager's card. Personally I use it for fuel expenses and I use it as a proxy for my manager for any purchases I make using his card.

Pros

  • Imports expenses from credit card use.
  • Informs you at each stage of action.
  • Has an app to use on the go.

Cons

  • The camera features could be better - for instance the app "Clearscanner" increases the brightness and contrast which makes the receipts look clear.
  • The interface on mobile is quite clunky, sometimes when fields are not filled it, it's not highlighted or explained well.
  • When a car is not setup, the fuel doesn't work properly but doesn't tell you the reason.
  • reduces workload on finance freeing them up for other tasks
  • quick turnaround of expenses meaning less interest on outstanding credit
Good for IT literate people but can be a little overwhelming for some users who are not used to it. Could really do with flowing a little more when adding an expense item.
pretty responsive but we've not had to use them very often.
Saves time for accounting department by automatically importing the credit card statements. This also speeds up our end so we don't have to pass invoices around to different people.
I haven't used any others

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Very good for tracking expenses - I can't really think of any reason it wouldn't be appropriate for the modules we have.

Webexpenses Feature Ratings

Expense Management
5.0
Employee Expense Reporting
5
Corporate Card Reconciliation
5
Payment Management
5.9
Customizable Approval Policies
6
Financial Document Management
5
Payment Status Tracking
8
Payment Audit Trail
7
Duplicate Bill Detection
6
Advanced OCR
1
Electronic Funds Transfer
8

Using Webexpenses

Managers and general staff. They range from finance dept to manufacturing
2 - Our main support for webexpenses is the finance team. They handle user requests, password resets and the daily running.
Otherwise the IT dept will support users where required, but this is rare.
  • filing expenses
  • tracking spenditure on credit
  • self service
  • linking credit card information
  • uploading expenditure details
  • mapping out routes for mileage
  • not really applicable
Because it just works. There are some improvements to the user interface that I would suggest but overall it does what we need.
The linking of accounts is great to allow employees to add invoices against their bosses account if they are using their credit card.
Linking to the app is also very easy and seems very secure.

Comments

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