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Webexpenses: Simple, efficient and effective to use and approve with
November 04, 2021

Webexpenses: Simple, efficient and effective to use and approve with

Jon Horton CMgr MCMI | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is used across the group to submit, approve and pay for expenses incurred throughout the business. It is a simple way for people at all levels to ensure that those who incur expenses are paid out efficiently and effectively while staying within company agreed boundaries and values. With engineers in my particular department or team out on the road it enables those who have a need to be reimbursed for any expenses to do so while remaining mobile. It offers a very simple and effective means of managing this element of my team. Photo's of receipts can be attached and this helps to aid the seamless process. I am personally very satisfied with Webexpenses.
  • Can be easily used while on the move using the app.
  • Receipts can be attached to claims easily.
  • Once the approval chain is in place it makes for very easy management of team expenses.
  • Claims can then be paid out quickly and effectively to avoid any inconvenience for the employee.
  • The only issue I have ever seen is in the approval chain which is not the fault of Webexpenses themselves.
  • It has made the organisation's expense approval more efficient.
  • It helps me to manage my teams expenses quickly while staying within company boundaries, values or criteria.
I really can't fault Webexpenses as it has been a vast improvement to the internal system that used to be used via spreadsheets and physical submission of receipts. The mobile app makes it easy for field engineers to submit expenses and the approval mechanics make it easy for the line manager to check, approve, reject or challenge expenses claims.
Once the approval chain is in place the tools provided (mobile app and browser interface) it is really very easy to submit claims with receipts and then for viewing and approval of these to take place at that stage. Once I approve a claim for one of my team it is then sent on to the next tier of approval and the money claimed is then paid out very quickly and without issue.
I can only rate as a user and approver and not as one who made the business decision, but I am very happy with using Webexpenses. It is easy, however, to ensure that claims stay within policy compliance and then to be able to either accept based on certain circumstances by recording any comments as part of the approval.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Webexpenses is well suited to an organisation where the workforce needs to remain mobile while still being able to submit claims on the go. It would imagine it is particularly useful for larger organisations to help reduce the strain on the payroll department or expenses team as existing, implemented approval chains can make for a disbursed workload in approval removing smaller points of failure or bottlenecks in the organisation.