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An end user's perspective
November 05, 2021

An end user's perspective

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

As far as I know, it is used across the whole organisation to manage expense claims. I would imagine our finance team make most use of it - to process claims etc. I am only an end user - I submit expense claims using the system, either from the web browser or on my phone app.
  • Reads information from receipt photos.
  • Allows you to choose from a range of members of staff for sign-off.
  • Keeps a record of your previous expense claims.
  • User interface can be confusing.
  • Tricky to know how to delete a draft expense claim.
  • Not intuitive.
It is not very intuitive - as I don't use it on a very regular basis, I tend to forget how to use it between uses. Creating an expense and then attaching receipts, submitting etc., isn't a very fluid process.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

It is the system our company uses, so it would in a way be pointless to recommend or not recommend it to a colleague - it's the only choice!