Item: WebPT
Rating: 10
Author: Verified User

Overall Satisfaction with WebPT

Use Cases and Deployment Scope

WebPT provides our clinic with a superior scheduling system compared to our previous EMR. The solutions provided by WebPT to our clinic scheduling and tracking of patient visits alone were worth the change in systems. Having a documentation system that is created by PTs for PTs was another important consideration when selecting new outpatient EMR for our clinic. WebPT's documentation system has improved ease with point of care documentation and provided peace of mind that we are completing all legal requirements with our therapists' documentation.

Pros and Cons

Pros

Efficient scheduling system with the ability to copy and paste future patient visits for quick scheduling
Personalized initial evaluation profiles to fit each PTs needs in how they prefer to document; many options within special tests
Smart text inputs that speed up documentation with goals/assessments and carry over previous health history for repeat patients to improve efficiency in documenting
Tools to assist with missed or unfinished notes, progress note/recertification reminders, and Medicare cap alerts
Ability to fax any notes directly through the system

Cons

Add more functionality with smart texts in other areas of documentation
Create an efficient way to see which patients are missing discharge summaries
Have option to select text to carry over from previous daily notes; currently carries over the last note's text

Return on Investment

Positive impact on staff engagement; low turnover rate as staff feel equipped with new EMR
Improved therapeutic outcomes with better consistency of communication between staff

WebPT Platform

We are a critical access hospital within a larger health system, so we do not utilize the entire WebPT product offerings. WebPT EMR and scheduler are the only components we are able to use. If there would be an opportunity in the future, our staff would pursue utilizing the billing cycle services through WebPT as their other services have been excellent.

WebPT Compliance

We have not utilized this piece specifically. We do pay close attention to the notifications for progress/recent notes needed and appreciate the function of that tracking within our documentation and schedule system. Knowing when specific notes are due is a tremendous improvement from our previous system and an asset that allows peace of mind to therapists.

Key Insights

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Other Software Used

Cerner Millennium, Allscripts dbMotion

Likelihood to Recommend

WebPT is an excellent outpatient documentation system. For a critical access hospital, it has made a significant difference in our ability to efficiently schedule patients and perform documentation. The only drawback for our setting is that our company was not able to cover the cost of integration of the system into our overall EMR system. Our main EMR system is set up for inpatient services, so WebPT was a breath of fresh air to our therapists who were experiencing a heavy demand with paperwork but were unable to connect all the dots of tracking patient visits, recertification dates, and communicating with providers. WebPT has met those needs and provided much more with their analytics and tracking services. The quality of our documentation has improved with WebPT templates and carry over of notes. Communication between therapists/staff has also improved with better quality and more efficient documentation.

Comments

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Efficient, Effective, Exceptional EMR

Modules Used