WebPT can be helpful
December 07, 2022

WebPT can be helpful

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Billing Software

Overall Satisfaction with WebPT

Fitness Quest is a physical therapy company that utilizes WebPT for both electronic medical records and billing. We have 16 clinics that use WebPT. Having the billing side takes the stress of filing claims to insurance, and using the electronic payment posting helps with correct and timely posting payments. The EMR side allows our clinicians to bill properly for the work they have done and creates legible records for both our referring physicians and anyone treating the patient.
  • Claims billing
  • Record keeping
  • Payment posting
  • EMR and Billing do not allow you to go back to previous reports or patients like RevFLow allowed you to.
  • Improved claims response
  • Improved payment posting times
  • Improved productivity with clinicians and billing team
The EMR has met our needs as we had to utilize an EMR for compliance with state requirements.
It only works if you set those compliance guidelines.
We had previously used RevFlow and went into WebPT when they merged. Previously used paper charts.

Do you think WebPT delivers good value for the price?

Not sure

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

I have an issue with support employees not knowing how to help, or they refer you to WebPT University. If I had time to look it up in that format, I wouldn't call support. WebPT University is not easy to use.